Contact
One address, no contact form, no ticket queue.
Email us
support@statementbalance.comThis is the only support channel Statement Balance offers — there's no contact form and no live chat.
What to include in your email
- Which bank or card issuer the statement is from.
- What went wrong — an error message, a stuck upload, or a mismatched balance.
- If it's a mismatched balance, the dollar difference shown on screen.
- The file type (PDF, JPG, or PNG), and whether it's password-protected.
Last updated July 11, 2026.